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Head of Ecommerce

  • 2025-01-15

-

Singapore, Singapore

Head of Ecommerce

Job Description

Roles & Responsibilities

In this role you will be responsible for:


Strategic Leadership:

• eCommerce Strategy & Roadmap: Develop and execute a comprehensive eCommerce strategy aligned

with overall business goals, including target setting, budget allocation, and growth projections.

• Market Analysis & Competitive Intelligence: Continuously monitor the eCommerce landscape, analyze

competitor activities, identify trends, and recommend strategies to maint ain a competitive edge.

S

ales & Revenue Growth:

• Drive Online Sales & Revenue: Oversee all E2E online sales including .com, mktplace platform, and

social commerce; manage E2E operations including merchandising, promotions, pricing, and inventory

management to meet or exceed revenue targets.

• Develop and execute strategies to acquire new customers through digital channels and implement

loyalty programs to drive repeat purchases.

User Interface (UI) and User Experience (UX) Optimization

• Content Strategy & Mana gement: Develop engaging and informative product descriptions, images,

videos, and other content to drive sales and enhance the customer journey.

• Improve customer journey via tech / product feature implementation, UI/UX implement; able to pro-

duce the BRD for product enhancement with data driven approach.

Operations Excellency:

• Inventory Management & Fulfillment: Work closely with supply chain and operations teams to ensure

accurate inventory levels, efficient order fulfillment processes, and timely deliver y.

• Data Analysis & Reporting: Establish key performance indicators (KPIs) and track website analytics,

customer behavior, and sales data to generate insights, measure ROI, and guide strategic decisions.

Team Management & Collaboration:

• Team Leadership & De velopment: Build, manage, and mentor a high performing eCommerce team,

fostering a culture of collaboration, innovation, and results orientation.

• Cross Functional Collaboration: Work closely with internal stakeholders to ensure seamless eCom-

merce operations and achieve shared goals.


Minimum Qualifications

• Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field.

MBA preferred.

• 10+ years of proven experience in eCommerce, with a demonst rated track record of success in

growing online sales

• Deep understanding of eCommerce platforms, digital marketing channels, and analytics tools.

• Experience managing and developing high performing teams.

• Strong analytical, problem solving, and decision mak ing skills , be comfortable building the

business from stretch


Preferred Qualifications:

• MBA or advanced degree preferred

• Experience in retail sector preferred


Tell employers what skills you have

Leadership
Inventory
S
Content Strategy
Market Analysis
Merchandising
Strategy
Inventory Management
User Interface
Team Leadership
Team Management
Analytical Problem Solving
Competitive Intelligence
Revenue Growth
Pricing

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