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Traffic Controller

  • 2025-02-28

-

Singapore

Traffic Controller

Job Description

Roles & Responsibilities

Job Purpose

To perform and provide support to transport team and to the Head of the Department.

Duties and Responsibilities

  • Responsible for updating new and existing job tasks onto fleet management system based on customers request deliver requests/ exceptions
  • Manage stakeholders’ queries (e.g. Drivers, Customers, Ops, Sales, etc)
  • Plan and optimize transportation routes for fleet operations using the TMS, considering factors such as traffic conditions, vehicle capacity, and delivery schedules.
  • Monitor real-time fleet updates and proactively adjust route plans to minimize delays, optimize fuel efficiency, and meet delivery deadlines. Receive transportation requests and dispatch prime mover drivers to assigned pick-up and delivery locations using the TMS.
  • Coordinate with internal teams, customers, and logistics partners to prioritize and schedule transportation activities based on urgency and demand.
  • Generate and analyse performance reports from the TMS to track key performance indicators (KPIs) such as on-time delivery, fleet & asset utilization, and driver productivity. Extract data from TMS system to identify lost capacity/efficiency of delivery fleet
  • Serve as the primary user and administrator of the TMS for managing fleet operations.
  • Monitor vehicle performance metrics to identify opportunities for fleet optimization and cost reduction.
  • Manage and verify key information of drivers’ trips, reimbursements, licences and statuses via the TMS
  • Process and handle documents through PSA Portnet System.
  • Familiarization with the PSA procedures, Jurong port, Portnet System and JP – Online
  • Basic knowledge on direct loading/delivery operations.
  • Ensure all drivers are aware of specific customer requirements.
  • Oversee Portnet processed containers.
  • Ensuring fully compliance for workplace safety & heath requirements in accordance with MOM / WSH mandatory requirements.
  • Well versed with Singapore roads.

Qualification and Education Requirements:

  • GCE ‘N’ / ‘O’ levels
  • At least 1 year’s relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations.
  • Must possess a good knowledge of Import & Export procedures.
  • Familiarization with the PSA procedures, Portnet System, Jurong port, JP – Online, container booking systems(CMS, Container chain, Allied depots booking system, Let’s go and HLA booking system) .
  • Basic Microsoft Office skills: Power point Presentation, Excel & Word
  • Willing to take responsibility and accountability of their role. Capable of identifying and suggesting improvements
  • Able to remain calm and make logical decision in a stressful environment

Working Conditions

5.5 Working days per week


Tell employers what skills you have

Workplace Safety
traffic controllers
Transportation Planning
Problem Solving
Fleet Management
TMS
Transportation
Time Management
Communication Skills
Customer Service Experience

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BOK SENG LOGISTICS PRIVATE LIMITED

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