Roles & Responsibilities

Main Responsibilities

As a run specialist, you will be part of an international team focused on running and supporting the bank’s Interest Rate Derivative Back-Office Platform built around Summit, a software package from Finastra.

• Incidents and Requests and Incidents management (business users and others IT teams)
  • Provide level 1 and 2 application support to the business users (E.g. back and middle office users…)
  • Analyze and manage functional and technical incidents/problems/requests coming
• Application monitoring an deployment responsibilities
  • Define and implement in coordination with the build team the needed application monitoring
  • Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams
  • Contribute to software releases and other planned ativities (E.g. DRP…) to ensure good health and expected behavior of the applications
• Problem management and continuous improvement
  • Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team
  • Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
  • Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Run analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

Key Skills

• Candidates should have ITIL certification
• Excellent communication and interpersonal skills
• Good knowledge Microsoft Office (E.g. Excel / Powerpoint), incident management (E.g. Service Now) and other reporting tools
• Strong analytical or troubleshooting skills
• Good knowledge in Linux/Unix, Database (E.g. Sybase), PL/SQL, Middleware (E.g. MQ Series), File Transfer (E.g. CFT) and batch/Job Scheduling (Autosys/Control-M).
• ITRS Geneos monitoring
• Strong perseverance and diligence towards attaining goals and effective time management
• Ability to work well under pressure
• Autonomous, self motivated and excellent team player
• Self-starter and ambitious
• Willing to support release activity during weekend.

Other Professional Skills and Mindset

• General banking and finance understanding and knowledge
• Understanding of trade life cycle, financial products (E.g. IRD, Treasury, FX, Bonds, Credit…)
• Exposure to Capital Market FO/BO system (E.g. Kondor+, Summit, Murex…) and idealy Summit
• Proficient in software development life cycle and Devops concepts
• Autonomy to include implicit deliverables in assignment based on best practices
• Strong appetite to learn both functional and technical new domain
• Appetite to participate to technical market trends and communities
• Careful observance of standards and processes
• Strong sense of confidentiality

Education & Work Experience

• Intermediate level (minimum 4 to 7 years)
• Master’s degree in relevant specialties

Working Hours

• 845am – 630pm SGT

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

Tell employers what skills you have

Treasury
Middle Office
Autonomy
Work Well Under Pressure
Application Monitoring
PowerPoint
Problem Management
Application Support
Pressure
Time Management
Bonds
Capital
ITIL
Scheduling
Software Development
Incident Management