Roles & Responsibilities

What We Do Matters

Azendian Solutions is an Artificial Intelligence, data science solutions and operations technology start-up, contributing to smart city solutions with a current focus on Education and the Built Environment. We also have a thriving data science consulting and system integration practice. We are expanding into new markets and domains. If you enjoy working for a visionary in a fast, dynamic environment and have what it takes to succeed, join us in our transformation and growth story.

The Role

We are looking for a qualified Application Support Analyst who will be part of the Maintenance Team to maintain a high-quality enterprise system. The ideal candidate is an experienced maintenance engineer who will be responsible for the maintenance support of the data warehouse, data marts, visualisation, and advanced analytics solutions; either on the cloud or on-premises system environments.

Job Responsibilities

• Become the first point of contact for client issues.

• Maintain and support the data pipeline and dashboards.

• Liaise with clients and internal teams to understand the requirements.

• Deploy and roll-out system changes.

• Maintain the deployed systems to ensure that the data warehouse and Business Intelligence Dashboards are functional.

• Escalate issues internally and externally with service providers and partners.

• Maintain and extend our knowledge base.

• Maintain and manage issues log and status report.

Job Requirements:

• Minimum Diploma in Computer Science or related fields.

• Hands-on experiences in implementation and/or maintenance of data warehouse, data lake, big data visualisation and/or advanced analytics systems will be added advantage.

• Knowledge in any of BI/ETL products such as SAS 9.4 and Viya, Informatica, Qlik Sense, MicroStrategy and Power BI, is added advantage

• Knowledge in Database and SQL is preferred.

• Familiar with Windows and Linux server environments will be an added advantage.

• A self-starter with strong problem solving and analytical skills.

• A client-centric, outcome driven and quality focused team player.

• Excellent communication skills; both in written and spoken English.

• Able to work under pressure when there is an escalated demand in the project lifecycle.

• Enjoy problem solving in the different domains and industries.

• Love working with a highly energetic and competent team.

• For someone with experience in leading a team of support engineers, he/she will be considered for a lead position.

Tell employers what skills you have

Application Support Services
Troubleshooting
Analytical Skills
Web Application Support
CRM application support
SQL
Application Support
Power BI
Linux
Technical Support