Roles & Responsibilities

This is a hybrid Telesales & Customer Service role and is required to provide good customer service by handling inbound and outbound call activities relating to Credit Cards and Unsecured Loans with a cross-selling component as part of the job scope. They may also have to handle the Activation and Retention of Credit Cards for consumers.

Job Details:

• Basic Salary: Starting base salary is from $2,000, up to $2,200 for candidates with relevant experience.
• Monthly Commission Payout Structure: The incentive’s payout ranges from $1,000 - $6,000 subject to the monthly threshold. (Has the potential to earn more than $8,000 gross monthly subject to incentives tiers and performance.)
• Monday – Friday: 9AM to 6.30PM (Inclusive of 1 hour Lunch Break / Able to claim OT)
• Location: Novena

Responsibilities:

• Handling customer queries such as Penalty Fees, Annual Fees or Banking needs
• Cross-sell Unsecured Retail Banking Products via Inbound / Outbound Calls.
• Recommend and persuade customers with regard to unsecured retail banking products.
• To follow up on income documents and any other relevant documents required for application submission.

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Prior experience in Telesales would be an advantage

Interested candidates can kindly apply via MyCareeersFuture or can send your latest resume to gary.lua@justrecruit.com.sg

Gary Lua Zhi Hao (R21104006)
Just Recruit Singapore Pte Ltd (EA12C6295)

Tell employers what skills you have

New Media
Telesales
Loans
Customer Care
Credit Cards
Financial Markets
Communication Skills
Banking
Customer Service
Credit Risk
Customer Service Experience