Roles & Responsibilities

L1 Desktop Support Engineer - Hardware / Software

• Working Days: 5 Days
• Working Timing:8 AM to 5 PM
• Project: Duration: 5 years
• Salary Range: $2500 - $3000
• Location: Westgate

IT Key Skills:

• Windows 10 Deployment, Migration and Troubleshooting
• Office 365, installation, Configuration and Troubleshooting
• Hardware Replacement and Upgrade
• SCCM Management
• IOS and Android Application Management including MAC Knowledge
• Ticketing System such as Service Now
• Time Commitment
• Printer Setup and Troubleshooting.
• Wireless Network Connectivity of the devices
• Data Migration among Devices
• Outlook ,2013, 2016 Configuration and troubleshooting
• Software installation and upgrade
• Remote Desktop Support Application
• VPN Connectivity for the Users and Install Anti-virus
• SLA (Service Level Agreement) Understanding
• Face to face and VIP user interaction
• Windows Server 2012, Installation, and management, Active directory
• Routers and switches basic Understanding
• Remote Access using Console cable
• Experience with PuTTY, Wireshark / Any Desk, MS Team, Team Viewer and Skype
• AV System Setup
• LAN /WAN networks and basic trouble shooting
• Main network connectivity troubleshooting commands
• TCP / IP Protocol

WhatsApp: +65 82026403

Email: supreme.annechu@gmail.com

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Tell employers what skills you have

Outlook
Mac
Troubleshooting
Windows 10
Hardware
Ticketing
Active Directory
VIP
Service Level
Wireless
IP
AV
Routers
Software Installation
VPN