Roles & Responsibilities

We are looking for like-minded individuals to join our mission to become Singapore's leading English and Writing Specialist. Are you a driven, resourceful, committed, creative and independent individual? Join us for a fruitful and hands-on experience!

The Training and Development team is in charge of developing a strong team of teachers and work with the key leadership team to reach our goals for the Singapore market.

In your role as the Operations Executive, you will develop and execute processes that contribute to smooth correspondence, strong data-management and excellent resource management across all branches.

You will join a team that is highly motivated to deliver first-class educational services to our clients, and spearhead efforts to utilise fair, objective data to inform people management decisions.

Job Responsibilities

Teacher Training & Communications

• Liaise with team and manage training schedule for local and regional counterparts
• Communicate training schedule with teachers and track attendance
• Develop communications packages for teachers (e.g. Onboarding Package, Infographics, etc)
• Design simple collaterals in accordance with brand marketing guidelines
• Manage team’s communications calendar with local and regional markets
• Assist with on-site audit of training and professional development processes
• Assist with scheduling and tracking of teacher assessments, appraisal, etc

Data-tracking & Manpower Resource Management

• Develop and set-up processes for handover tracking and management across branches
• Liaise with other departments and oversee Teacher Allocation across all branches
• Oversee Senior Teacher, Senior Teaching Specialist, etc allocation across all branches
• Measure adherence to leave policies and management of relief schedules across all branches
• Data management for working sheets (e.g. liaising with team to maintain data-tracking systems, etc)
• Develop and set-up of processes to make crucial data-points accessible and accurate

Inventory & Process Management

• Oversee departmental procurement / printing / admin / inventory for local and regional market
• Develop and set-up of processes to track and manage team inventory
• Assist with any departmental claims, applications and budget tracking
• Develop and set-up of processes as necessary to ensure smooth workflow
• Organise and liaise with regional markets to set up quality checks for processes and operations

Skills required

• Proficient in Google Suites
• Strong analytical and problem-solving skills
• Strong organisational skills
• Strong stakeholder management skills
• Able to plan and forecast needs based on data-points
• Able to formulate processes to track important data-points

Attributes

• Highly conscientious and meticulous
• Extremely time-sensitive and organised
• Functions well in fast-paced environment and can manage various projects on hand
• Collaborative and works well with others
• Hardworking with high initiative and willing to take on new challenges

Location(s): Across Branches
Please see the list of locations at https://www.write-edge.com/locate-us/

Working Hours: 5 day work week (4 weekdays and 1 weekend)

Centres' Operating Hours:

Weekdays: 9am - 6pm
Weekend: 830am - 630pm

Tell employers what skills you have

Management Skills
Microsoft Office
Microsoft Excel
Teaching
Brand Marketing
Inventory
Data Management
Works Well With Others
Procurement
Process Management
Resource Management
Scheduling
Stakeholder Management
Teacher Training
Audit
People Management