Roles & Responsibilities

Job Description

Senior/executives in Volunteer Management will be coordinate volunteer recruitment activities including public workshops/talks and match volunteers to the appropriate program (or work with programmes to tailor new ones) and clients, based on program requirements and volunteer interests.

Responsibilities

Volunteer Management

• Explore, plan and manage all publicity & outreach efforts for volunteer recruitment and engagement initiatives and programs. Screen, plan and coordinate volunteer orientation.
• Conduct volunteer recognition and engagement programs to foster deeper sense of belonging for volunteers.
• Manage volunteer database and prepare timely progress report on deployment and statistics.
• Plan, organise & coordinate other capability development and training initiatives for volunteers and community stakeholders.
• Conduct periodic checks to ensure volunteer well-being.
• Assess the needs of the organization and monitor the progress of volunteers.

Project Development

• To support in the development & delivery of new programmes/ initiatives/ workshops, not limited for volunteers, aimed at enhancing the care experience of seniors, caregivers and volunteers.
• Work with programmes team to support selected pilot projects/programmes from their development to implementation phases, i.e., finding volunteer resources, coordinating with community partners, with the goal to build and secure potential future programme funding.
• Seek key engagement platforms for seniors, caregivers, volunteers, community partners, universities/IHLs, health and social care professionals to co-create and spark new ideas to create a better health and social care system for all. The role involves end-to-end event planning and execution, publicity and marketing, liaison and coordination.
• Any other duties as assigned by the Head of Department.

Requirements

• Degree/Diploma in Social Work/Customer Relationship Management or equivalent.
• Minimum 1 year experience in Talent Management/Relationship Management or related.
• Possess excellent interpersonal skills, meticulous and task orientated.
• Able to communicate in Mandarin will be an advantage to converse with non-English speaking stakeholders.
• Able to communicate in local dialects will be an advantage to converse with local dialects speaking stakeholders.
• Experience in Social service sector will be an advantage.

Tell employers what skills you have

Report Writing
Preventive Maintenance
Volunteer Engagement
Microsoft Excel
Data Analysis
Analytical Skills
Interpersonal Skills
Relationship Management
Event Planning
Adaptability
Publicity
Communication Skills
Statistics
Wellbeing
Volunteer Management
Community Development
Able To Work Independently