Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

About the role

CBGO strategic initiatives focus on delivering scalable and efficient processing capabilities in various countries. We are looking to strengthen our team of business analysts that deliver strategic initiatives for Ops transformation driving great employee and customer journeys.

Responsibilities

• Implement automation agenda to transform consumer banking operations across DBS
• Collaborate with stakeholders to identify and solve business problems
• To gather functional and non-functional requirements, review, analyse and document user stories
• Streamline and Prioritise user stories for each sprint
• To review functional specifications and process definition documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Work closely with regional teams and country teams to ensure timely delivery of project

Requirements

• Bachelor's degree (or equivalent) in business administration, economics, finance or related field
• Experience working in Financial Services Industry in Consumer Banking Operation, preferably in a business analyst or related role
• Detail oriented with strong analytical and communication skills
• Work with cross-functional teams and able to execute well in a fast-paced and agile environment
• Strong working knowledge of Microsoft Office 365
• Prior experience in agile delivery method is an advantage
• Hands-on team player who possesses a can-do attitude

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.