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Service Desk Officer #HMST

  • 2024-03-06

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Singapore

Service Desk Officer #HMST

Job Description

Contract length: 1 year
Location: Suntec 

  • Provide helpdesk support, resolving first-level user problems and performing basic troubleshooting.
  • Assist with installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software.
  • Log and resolve service desk calls, keeping end users updated.
  • Collaborate with vendor support contacts to resolve technical issues.
  • Coordinate with international IT support staff to address user problems.
  • Ensure seamless interconnectivity of desktop computers with various systems in a client-server environment.
  • Manage ongoing PC re-image program using Intune.
  • Train staff on hardware and software usage.
  • Recommend and perform system upgrades as needed.
  • Assist in purchasing, building, and deploying IT-related hardware and software.
  • Maintain IT inventory through hardware and software audits.
  • Experience with Azure environment.
  • Provide support for Video Conferencing systems.

How to Apply:
send your resume and indicate role(s) you want to apply to: jocelynchan@recruitexpress.com.sg 

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

 

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