Roles & Responsibilities

ServiceNow is seeking driven Pre-Sales Governance, Risk and Compliance (GRC) Solution Consultant. The GRC Solution consultant will provide solution leadership and expertise to support customers during the sales engagement. The GRC Solution Consultant will participate in the acquisition and retention of customers by leveraging the Governance, Risk and Compliance solution (Policy and Compliance Management, Risk Management, Audit Management, Vendor Risk Management, Operational Risk Management, Business Continuity Management) and the rest of the ServiceNow portfolio. This is a hands-on GRC Solution Consultant who can go wide and deep on solution development and positioning.

The role will report into the Asia/India/Korea Technology Workflows Solution Consulting Manager.

What you get to do in this role:

• Responsible for creating innovative solutions leveraging ServiceNow platform and Governance, Risk and Compliance solution
• Respond to customer questions relating to ServiceNow GRC
• This role is pivotal in providing our growing customer base, with lessons learned, strategies, and advice to enhance real world GRC operations.
• Develop and contribute to sales campaigns focused on Risk
• Contribute and maintain a showcase of GRC solutions created on the ServiceNow platform
• Help develop solutions and capabilities that enable other Solution Consultants to demonstrate the value of GRC on the ServiceNow platform
• Configure solution environments to address customer requirements and business issues.
• Collaborate with Product Management and Development team members to enhance. ServiceNow products with new capabilities that address customer needs.
• Ability to work in a global team and, share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of other team members.
• Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors.
• Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc.

To be successful in this role, we are looking for someone who has experience in one or more of the following areas:

• Pre-sales experience
• Demonstrated experience in governance, risk and compliance in dynamic and complex cyber security, technology and business environments
• Experience with Risk Frameworks such as ISO 31000
• Strong knowledge and experience with Industry Frameworks and Standards such as NIST CSF, PCI DSS and ISO 27001
• Strong communication skills
• Ability to consult and effectively communicate solutions to business challenges.
• Responsible for understanding business and technical problems addressed by the products including applicable regulations, business drivers, security, and evolving business needs, etc.
• Professional security certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC) or similar preferred

Tell employers what skills you have

Trade Shows
Information Security
ISO
ISO 27001
Auditor
Operational Risk Management
Product Management
PCI DSS
Audit Management
Business Continuity Management
CISA
Consulting
ServiceNow
CISSP