Roles & Responsibilities

Key Responsibilities:

Highlights:

Working Location: Changi Alps Avenue

Working hours: 0900hrs-1730hrs (Mon-Fri) & 0900hrs-1300hrs (Alternate Sat)

Invoicing and Billing:

• Generate and send accurate invoices to customers or clients.
• Ensure that billing is done according to the company’s policies, client agreements, and payment terms.
• Review client accounts and billing histories to ensure accuracy and completeness.
• Correct billing errors and discrepancies promptly
• Data Entry and Record Keeping
• Input billing data into the company’s accounting or billing system.
• Maintain detailed records of transactions, invoices, and payment histories.
• Ensure that client and payment information is up to date in the system.

Payment Processing:

• Track and monitor client payments, ensuring timely collection.
• Follow up on overdue payments by contacting clients via phone, email, or letter.
• Apply payments to the correct accounts and resolve any payment issues.

Customer Service:

• Address and resolve client billing inquiries and disputes.
• Provide support to clients regarding billing and payment concerns.
• Assist clients with setting up payment plans or resolving issues related to their invoices

Reporting

• Prepare and generate regular reports on billing and payment statuses for management.
• Assist in reconciling accounts receivable balances.
• Maintain accurate records to assist in the preparation of financial reports.

Compliance and Auditing:

• Ensure that billing practices comply with financial regulations, company policies, and industry standards.
• Assist in audits by providing necessary documentation and supporting information.

Talents@Work Pte Ltd (21C0501)

Joshua Tan (R22107946)

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Interpersonal Skills
Problem Solving
Invoicing
Administration
Auditing
Data Entry
Accounts Receivable
Accounting
Compliance
Audits
Customer Service
Audit