Roles & Responsibilities

Job Summary

• Assess client’s immediate need(s) and escalate to supervisor of such needs as and when required.
• Ensure 90% clients’ satisfaction and/or caregivers’ surveys are met. Referrals are assessed within 10 working days by the Staff Nurse.
• Ensure proper collections and accounting records, working closely with Finance, clients, and care staff.
• Ensure strict adherence to PDPA and audit requirements.

Job Description

• Submit formal reports (including subvention claim submissions and subvention claim reports) to respective government agencies.
• Plan and manage the scheduling and deployment of Care Providers. Manage database of homecare services provided to clients. Liaise with clients and other Service Providers for the provision of homecare services.
• Conduct periodic review and evaluation of programmes and services including maintaining records of each clients and payment details. Work closely with Finance to ensure proper accounting records and collections (including bank deposits). Safeguard against misappropriation of the department’s assets, client’s property and valuables, etc.
• Provide administrative support to Homecare Services department as well as to the Nurses and Care Staff which includes proper documentation and filing, answering of calls from clients and other duties, etc. with adherence to PDPA.
• Report and assist Registered/ Enrolled Nurse on managing clients’ feedback on services including assisting Care Staff on writing Incident Report (if any).
• Assists with administrative functions.

Job Requirements

• Certificate in Eldercare or related / equivalent.
• 5 years of working experience in the social service/ healthcare sector preferred.
• Passionate in working with elderly, willingness to learn.
• Basic computer skills.
• Ability to speak dialect is preferred.
• Good understanding of working with older persons.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Tell employers what skills you have

Referrals
Microsoft Office
Microsoft Excel
Healthcare
Property
Administration
Data Entry
Accounting
Writing
Deposits
Administrative Support
Scheduling
Audit
Surveys