Roles & Responsibilities

Job Highlights:

• 5 days’ work week (Mondays to Fridays)
• Working hours (8.30am to 6pm)
• Work location: North East/Central
• Walking distance to MRT
• Easy access to public transport
• Annual leave and medical leave entitlement
• Medical/dental claim entitilement

Job Responsibilities:

• Provide 1st/2nd level remote/onsite support for IT technical request and desktop system and printer support including setting-up, configure and troubleshooting.

• Provide technical server support (Window patching)

• Provide support of general IT request like VC connectivity/mobile issue.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

Job Requirements:

• Candidate must possess either NITEC/Diploma/ Degree in IT or equivalent studies.

• Preferably with a minimum of 1-2 years’ experience in relevant role.

• Experience and knowledgeable on MS office, Win XP, Win 7, POS Systems, etc.

• Good communication and inter-personal skills.

• Excellent knowledge of Customer Service best practise.

Salary will commensurate with experience and ability to perform

Only shortlisted applicants will be notified

Tell employers what skills you have

Troubleshooting
Microsoft Office
Windows 10
Hardware
Laptops
Interpersonal Skills
Windows 7
Computer Hardware
MS Office
XP
Operating Systems
Windows
VC
Customer Service
Technical Support