Microsoft Dynamics 365 Customer Service Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain. We are currently looking to hire Consultant- Microsoft Dynamics 365 Customer Service. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below. ROLES AND RESPONSIBILITIES The Consultant is responsible to develop software based on design requirements and ensure software and subroutines are working to specification, program codes have conformed to standards and are delivered with quality meeting schedule and requirements. Mandatory skillset: Microsoft Dynamics 365 Customer Service Project Delivery • Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices • Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits • Develop unit test package, execute tests & document test results to ensure the quality of the program • Assist in the integration testing, system testing, User Acceptance Test ( UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment • Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently • Prepare & maintain up-to-date system documentation. • Analyse functional requirements to translate into application design using established design methodologies and guidelines Team Work • Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements • Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications • Participate in peer reviews to improve project quality Requirement: • Typically 2 years’ experience with substantial project work in software development • Diploma or Degree in Computer Science, Information Technology, Management of Information Systems or equivalent • Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards • Strong problem solving skills and ability to think out of the box • Team player with strong communication and interpersonal skills • Self-motivator with a positive attitude and with high energy • Customer focused • Proficient in written and spoken English WHAT’S ON OFFER You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to arshiaven-sys.com . Your interest will be treated with strict confidentiality. CONSULTANT DETAILS Consultant Name : Arshi Khan Avensys Consulting Pte Ltd EA Licence 12C5759 Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.