Inetum is an agile IT services company that provides digital services and solutions, and a global group that helps companies and institutions to get the most out of digital flow. In a context of perpetual movement, where needs and usages are constantly being reinvented, the Inetum group is committed to all these players to innovate, continue to adapt, and stay ahead. With its multi-expert profile, Inetum offers its clients a unique combination of proximity, a breakdown by sector, and state of the art solutions. Operating in more than 27 countries, the Group has nearly 27,000 employees and in 2022 generated revenues of €2.4 billion

• Operating over 27 countries
• 2022 revenue of over €2.4 billion
• More than 50 years of existence

In order to support our forthcoming businesses and technological challenges, we seek innovative and agile people sharing our mind set

We are now looking for a Linux/Unix Systems Programmer and Applications to join our team in Singapore

He/She will be a technical RUN expert for all Linux/Unix services. As such, he/she will provide BAU support and act as the last level of escalation point for all production support activities within the Linux/Unix team in Singapore

Responsibilities

• Assigns technical tasks and manages delegation for technical issues
• Animates the team to encourage collaboration and sharing of best practices
• Supporting technical skills development and provides training when required
• Supports new technologies and leverages them to provide consistency of service across streams
• Manages service improvements for all Linux/Unix services supported throughout the organization, documents, reviews, maintains and shares relevant technical information to the team
• Provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA
• Implements and develops improvements based on the best practices
• Focuses on automation and optimum use of the team to improve efficiency
• Drives and delivers root cause for any high severity issue
• Reviews technology changes to identify potential risks
• Problem management and resolution
• Supports his/her team during diagnosis when technical issues rise in his/her scope of expertise
• Aware of the global IT structure so that he/she anticipates interrelationships within the organization
• Engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects
• Facilitates transformation projects and suggest future directions for new areas of improvement and change
• Guarantees the production readiness and license to operate of new projects and solutions is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role
• Actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into the operations
• Actively assist in identifying the most technical skilled candidates for open roles
• Technically coach and develop partner resources to improve quality and productivity
• Defines the technical skillset required to support the technologies
• Manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality
• Complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer
• Maintains appropriate knowledge to ensure to be fully qualified to undertake the role
• Completes all mandatory training as required to attain and maintain competence

Requirements

• Fluent in English written and spoken
• Working hours will be in rotating shifts and primarily to cover Europe business hours
• On-call support will be expected on a rotational basis on both weekdays and weekends
• Minimum 8-10 years of experience in managing Linux/Unix environment with about 3-5 years of experience in financial institutes
• Must be a bachelors/engineering graduate
• Subject matter expert on technologies – Redhat 6/7/8, Solaris 10/11, HP-UX 11.31, Veritas Infoscale Cluster and MC/Service Guard Cluster
• In-depth hands-on knowledge/experience with NFS, NIS, LDAP, Centrify, Redhat Satellite, KVM Virtualization, LDOM/OVM and HPE & Sun-Oracle hardware
• Well versed with Scripting and Automation (Ansible, Python, Bash)
• Knowledge and/or hands on working experience with emerging technologies – Cloud IaaS, Hadoop Big Data, Network/Security basics, Storage/Backup basics, HyperV/ESX basics
• Excellent communication, interpersonal and logical skills
• Customer service oriented and a strong team player
• Ability to work under pressure and a commitment to solving issues