Roles & Responsibilities

Job Description:

· Engagement with operation users, capture operation requirements accurately, comprehensively and without ambiguity, facilitate traceability and in harmony with existing system functionality

· Support operations in providing cost effective/practical solutions that meet their digital strategies

· Play a consultant role to operation in coming with multiple options for solutions and initiatives

· Play a consultant role to operation to think out of the box to find new solutions to old problems

· Coordinate internal/operation review and get operation signoff for the project cost, plan, specifications etc

· Be the bridge between Operation and Technology team during solution and all phases of SDLC and/or Agile/SCRUM sprints/delivery.

Key Roles and Responsibilities:

· To engage and assist users to articulate requirements

· Elicit requirements, prioritise and analyse requests, design business processes, workflows and user interfaces, review of functional specifications and data mapping templates

· Work with Solution Architects, Systems Analysts, Developers and other IT departments, like IS and vendors to arrive at optimal solutions for the Business with compliances to Bank’s standards, policies, and guidelines

· Able to translate technical designs and jargons into terms that business can understand and associate

· Prepare / review test scenarios and test cases, support test utility team for SIT, support user for UAT and other related activities to ensure business needs are met

· Ensure gaps in deliverables are identified early and addressed effectively

· Ensure Operation stakeholders' expectations are met

· Involve in high level technical design/implementation discussions and contribute from operation perspective

· Provide thought leadership within own area of responsibility and BA profession within the bank

· Provide SME support to extended IT teams such as security/risk/EDW by articulating requirements

· Provide support to architecture committee and project teams to ensure that target operating models are progressing in line with the preferred strategic architecture / chosen architectures

· Collaborate with Application / Service Owners as the Process Management counterpart in the management of service

· Involve in high level technical design/implementation discussions and contribute from operation perspective

Requirement:

· At least 6 years of relevant business analysis experience in financial services environment, preferably in any area related to corporate loan processing / trade processing / account services / payment operation

· Able to identify processes for automation and digitalization

· Composite of 70% business knowledge and 30% IT knowledge in digital space – more business/less IT

· Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required

· Good oral and written communication skills, including documentation and presentation skills

· Comfortable communicating across operation divisions and levels of seniority

· Strong team player with the ability to take ownership and deliver independently

· Able to work under pressure with tight deadlines and/or multiple projects

· Strong interpersonal skills required to liaise with other subject matter experts to problem solving issues or generating ideas

· Possess initiative, drive and excellent attention to detail

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery

· Experience in tools such as Visio, Powerpoint, Excel, SQL

· Familiar with object-oriented architectural concepts and database concepts

Please submit your application directly at: https://ocbc.taleo.net/careersection/ocbc_external/jobdetail.ftl?job=2300024K&lang=en

Tell employers what skills you have

Product Knowledge
trade processing
UAT
Loan Processing
Solutioning
Loans
SDLC
Conflict Resolution
IT Operations
Account Servicing
Object-oriented methodology
Agile Scrum
Business Analyst
Business Operations
Databases
Project Cost
Payment Systems
Corporate Banking Solution