Roles & Responsibilities

Explore Exciting Opportunities as a Cross-Border Teller and Money Changer!

Are you an experienced retail professional looking for a thrilling career at the crossroads of finance and customer service? Look no further! We're offering an exciting opportunity for a Cross-Border Teller and Money Changer to join our team. If you have a passion for finance and customer satisfaction, read on!

What You Can Expect from This Role:

✨ Dynamic Environment: Experience a dynamic work environment where every day brings new challenges and opportunities to interact with people from around the world.

✨ Financial Expertise: Develop your financial knowledge and skills as you handle currency exchange transactions and assist customers with their cross-border financial needs.

✨ Global Exposure: Interact with international customers and be a part of facilitating global financial transactions.

✨ Problem Solving: Hone your problem-solving skills by addressing various customer inquiries and ensuring their needs are met effectively.

✨ Team Collaboration: Work alongside a team of professionals who share your passion for providing exceptional customer service.

The Ideal Candidate:

✅ Retail Experience: A minimum of 1 years of experience in a retail environment is a must. Your background in retail has equipped you with the essential skills needed to excel in this role.

✅ Financial Acumen: While prior experience in currency exchange is not required, a keen interest in finance and a desire to learn about cross-border transactions is highly valued.

✅ Customer-Centric Attitude: A passion for delivering top-notch customer service is at the core of this role. You understand the importance of building positive relationships and exceeding customer expectations.

✅ Communication Skills: Effective communication is your forte. You can explain complex financial concepts in a clear and approachable manner.

✅ Problem-Solving Abilities: You thrive in situations that require quick thinking and creative solutions to address customer needs and concerns.

✅ Adaptability: The ability to adapt to changing regulations and market conditions is vital in the cross-border finance industry.

Tell employers what skills you have

Team Collaboration
Technical Assistance
Currency
Exceptional Customer Service
Technical Presentation
Financial Transactions
Financial Acumen
Research and Development
Approachable
Stewardship
Topnotch Customer Service
Digitization
Change Control
Customer Service