JOB SUMMARY

• The Business Change Lead is a pan Transaction Bankingrole, the TB Change and Enablement team look after the TB(Transaction Banking) business change portfolio end-to-end,ensuring successful delivery of benefits to the business andalignment with the overall strategy. The role holder will beaccountable for business change and transformation of the businessand core business enablement initiatives. The successful candidatewill foster a culture of continuous improvement and stakeholdercollaboration to ensure TB operated at its highestpotential.
• Support the Business Change &Enablement team, TB in successful delivery of key TB businessstrategy initiatives and associated processes designs andimprovements to meet business growth aspirations and riskreduction, whilst strengthening ways of working, execution, deliveroutcomes, and ensure best in class capabilities are embedded intoBAU.
• Responsible for planning, implementing,managing initiatives aimed at optimising, monetising and drivingstrategic growth. You will support a comprehensive programmeroadmap, own the end-to-end delivery, and cover all aspects ofbusiness change requirements, risk management and progressmonitoring.
• The role holder will bring astrategic mindset with hands-on delivery and oversight over theoutcomes and must be comfortable dealing with ambiguity andbuilding strong stakeholder relationships and communicationchannels across TB. Collaborating closely with Senior Executives,Business Heads and cross-functional teams to ensure successfuldelivery of the programme and alignment with businessobjectives.

RESPONSIBILITIES
Strategy andExecution

• Supportdefining the TB business change planning, rollout, and delivery ofthe business change and enablement agenda across TB in consultationwith the TB MT and TB COO.
• Execute abusiness-aligned enablement change plan (including KPIs to ensurethe initiatives are embedded and adopted).
• Drive excellence in business enablement, throughidentifying and delivering business success requirements. Monitorand report on the realisation of benefits from the enablementinitiatives, ensuring they meet objectives.
• Ensure good programme governance through programme /project disciplines, oversight committees and correct documentationof programme plans, approaches and documentation (as outlined inthe Bank's Programme Governance Policy and Project ManagementStandards).
• Produce clear documentation suchas plans, briefings, timelines, processes, stakeholder comms, ormeeting notes.
• Set a consistent methodologyfor measuring baselines and tracking/reporting benefits, trackingof transformation programmes at key milestone level (investments,costs and benefits)
• Manage relationships withMT level business and functional stakeholders on related projects,collaborating closely with them and their teams.
• Develop effective communication strategies to coordinatebetween various teams while keeping cross-functional stakeholdersand leaders informed on progress, challenges, and risks, andproviding reporting whenneeded.

RiskManagement & Governance

• Ensuring risks are appropriately managed with the RiskAppetite, overseeing mitigation and resolution of risks and issueswhich may impair delivery, escalating unresolvedrisks/issues
• Identify, escalate and resolveissues that have the potential to hinder or delay theimplementation TB initiatives
• Resolve anyissues or conflicts arising within the book of work. Work withother key project teams in TB or the Group to ensureinter-dependencies are appropriately considered andmanaged.
• Manage audits and assurance reviews,both internal andexternal.

EnterpriseAgility & BusinessEfficiency

• Support thedelivery of large-scale business enablement and change agenda,ensuring execution across the highest value items.
• Focus on streamlining and improving business efficiency(not limited to people, process and technology) and touchpoints tosupport TB revenue production.
• Collaboratewith cross-functional teams to identify opportunities forimprovement and develop solutions that address theseneeds.
• Embed a mindset across TB to measuresuccess in simplifying processes and activities.
• Proactively propose improvements, enhancements, andsimplifications across TB, obtaining buy-in toimplement.

ChangeManagement

• Accountablefor delivery of business change programmes ensuring appropriateprogramme structure, tracking, reporting and governance.
• Design and implement tools to support the TB businesschange and enablement agenda. Ensure that TB is ready to adopt thechange, with all necessary training, resources, skills, and supportin place.
• Strong business engagement, workingclosely with business units across the organisation to ensure theyare prepared for the change, addressing any concerns orresistance.
• Where specific subject matterexpertise is required, bring together and facilitate the optimaloutcome for TB and the Group and communicate it in a clear andcompelling way to key stakeholders.
• Workclosely with TB businesses impacted by relevant initiatives andchanges to solve issues and spot opportunities as theyarise.
• Ensure that all change managementdeliverables are completed on time and to the requiredstandard.
• Develop and execute effectivecommunication plans to inform and engage all relevant parties aboutthe change. Prepare supporting documents andpresentations.
• Proactively promote andcommunicate relevant project narratives across key stakeholdersincluding regional management and support functions asrequired.
• Oversee the development and deliveryof training and support materials to facilitate change inTB.
• Establish mechanisms for gatheringfeedback on the change process, and make necessary adjustmentsbased on this feedback.
• Ensure end-to-enddelivery of business enablement initiatives and facilitateeffective handovers toBAU.

People andTalent

• Champion andact as a role model of the Group's values andculture

Regulatory& Business Conduct

• Display exemplary conduct and live by the Group's Valuesand Code of Conduct.
• Take personalresponsibility for embedding the highest standards of ethics,including regulatory and business conduct, across StandardChartered Bank. This includes understanding and ensuring compliancewith, in letter and spirit, all applicable laws, regulations,guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate,mitigate and resolve risk, conduct and compliancematters.

KeyStakeholders

• GlobalHead of TB
• TB Business Change & EnablementHead
• TB Management Team
• TB COO Management Team
• CountryManagement
• Accountable Executive for anyinitiatives
• Programme Steering Committees andrelevant Project Steering Committees
• Leads forany key Business Working Groups within the Programmestructure
• Key Functions involved in relatedprojects, including Legal, CFCC, Tax, Finance, Risk and parts ofTreasury

OtherResponsibilities

• EmbedHere for good and Group's brand and values in CCIB; Perform otherresponsibilities assigned under Group, Country, Business orFunctional policies andprocedures.

Our IdealCandidate

• Degreequalified with 8 years in financial services sector, specificallyexperience in managing complex business projects
• Experience in TB Product or TB Sales would beideal
• Highly strategic, consultative andsolution oriented with the ability to assess and understand SCbusiness & organisational issues/requirements.
• Strong execution capability, high discipline withexcellent project management skills
• Strongrelationship management skills. Strong ability to manage andeffectively influence multiple stakeholders including seniormanagement
• Work with relevant stakeholders toprepare for high-profile quarterly and monthly status reviews:designing the agenda, overseeing the creation of materials,ensuring key discussion points are well prepared to ensuredecisions can be made efficiently.
• Stronganalytical capability
• Very strong verbal andwritten communication and presentation skills i.e. PowerPoint,Excel
• Strong team orientation. Ability to workeffectively in cross-cultural, cross-geographical, matrixenvironments
• Develop and execute acommunications plan to engage and inform a wide variety ofstakeholders.
• High level of responsiveness,sense of urgency; ability to operate in a highly pressurised &dynamic environment
• Strong drive for results,ability to plan, track and follow through to deliver an aggressiveproject plan
• Role model for the Bank's valuedbehaviours, particularly around integrity andconfidentiality

RoleSpecific Technical Competencies

• Change Management
• BusinessAcumen
• Process Management
• Understanding Customer Needs
• Effective governance
• Experience inCCIB business
• Global Mindset
• Project Governance
• CustomerFocus
• StakeholderManagement

AboutStandard Chartered

We're aninternational bank, nimble enough to act, big enough for impact.For more than 170 years, we've worked to make a positive differencefor our clients, communities, and each other. We question thestatus quo, love a challenge and enjoy finding new opportunities togrow and do better than before. If you're looking for a career withpurpose and you want to work for a bank making a difference, wewant to hear from you. You can count on us to celebrate your uniquetalents and we can't wait to see the talents you can bringus.

Our purpose, to drive commerce andprosperity through our unique diversity, together with our brandpromise, to be here for good are achieved by how we each live ourvalued behaviours. When you work with us, you'll see how we valuedifference and advocate inclusion.

Togetherwe:

• Do the rightthing and are assertive, challenge one another, andlive with integrity, while putting the client at the heart of whatwe do
• Neversettle, continuously striving to improve andinnovate, keeping things simple and learning from doing well, andnot so well
• Are bettertogether, we can be ourselves, be inclusive, seemore good in others, and work collectively to build for the longterm

What weoffer

In line withour Fair Pay Charter, we offer a competitive salaryand benefits to support your mental, physical, financial and socialwellbeing.

• Core bankfunding for retirement savings, medical and lifeinsurance, with flexible and voluntary benefitsavailable in some locations.
• Time-off including annualleave, parental/maternity (20 weeks), sabbatical (12 monthsmaximum) and volunteering leave (3 days), along with minimum globalstandards for annual and public holiday, which is combined to 30days minimum.
• Flexibleworking options based around home and officelocations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform,development courses for resilience and other human skills, globalEmployee Assistance Programme, sick leave, mental healthfirst-aiders and all sorts of self-help toolkits
• A continuous learningculture to support your growth, with opportunitiesto reskill and upskill and access to physical, virtual and digitallearning.
• Being part of aninclusive and values driven organisation, one thatembraces and celebrates our unique diversity, across our teams,business functions and geographies - everyone feels respected andcan realise their fullpotential.

RecruitmentAssessments

Some of our roles useassessments to help us understand how suitable you are for the roleyou've applied to. If you are invited to take an assessment, thisis great news. It means your application has progressed to animportant stage of our recruitmentprocess.

Visit our careers websitewww.sc.com/careers