Roles & Responsibilities

The System Administrator/Engineer (SA/E) is responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners.

This individual is accountable for the following systems: Linux (Red Hat Enterprise Linux), Windows,
UNIX (AIX and Solaris) systems. Middleware includes WebSphere Application Servers and WebSphere Message Queue. Backup software includes Tivoli Storage Manager, which supports MSI/LTA infrastructure.
Responsibilities on these systems include operations and support, maintenance and research and development to ensure continual innovation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups and related administration tasks.

- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.

- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off-site as necessary.

- Develop new and/or maintain existing backup policies and schedules according to operational and business requirements.

- Develop and maintain operational, configuration, or other procedures and documents.

- Managing, maintaining, and supporting Middleware and other application software implementations and solutions. (WebSphere Application Server and WebSphere Message Queue, IBM Integration Bus, IBM MessageSight, IBM DataStage) Maintenance

- Develop an in-depth knowledge of the system’s infrastructure and its integration with the various middleware components and applications.

o Provide professional consultations and solutions as necessary.

o Investigate, troubleshoot issues, and provide professional recommendations and solutions.

- Plan and deploy new SeP application software upgrades / Business Objects as required.

- Perform incident management, vendor management and reporting. Monitor and coordinate recovery procedures between the affected constituencies and the vendor. Provide technical assistance as required.

- Respond to technical emergencies outside of normal working hours as needed.

- Involvement in the Disaster Recovery planning and execution of DR procedures during simulated dry runs and actual disaster runs.

- Review and evaluate software security and its related risks. Plan and implement security patching as needed.

- Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary.

- Upgrade and configure system software that supports LTA/MSI infrastructure per project or operational needs.

- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc., in accordance with standards and project/operational requirements.

- Perform periodic performance reporting to support capacity planning.

- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.

- Research and recommend innovative and, where possible automated approaches for system administration tasks.

- Script application deployment, daily monitoring, and automation.

QUALIFICATIONS:

- Bachelor's degree or equivalent with a technical major, such as engineering in Information Technology.

- Less than 3 years of System Administration experience is required.

- Knowledge of High Availability (HA) and Disaster Recovery (DR) is required.

- Experience in Performance Tuning and Optimization using native monitoring and OS troubleshooting tools.

- Experience with backups, restores and recovery of the servers.

- Experience in implementing operational automation using scripts/shell scripting / PowerShell etc.

- Working knowledge of cloud infrastructure is an added advantage.

- Good understanding of ITIL practice, especially change management and incident management.

- Strong problem-solving skills.

- Demonstrated capacity for self-directed learning is required.

- Demonstrated ability to work effectively and collegially with colleagues is required.

- Excellent analytical, organizational and communication skills are required.

- Ability to work independently on multiple assignments and to work collaboratively within a team is required.

- Perform all duties and responsibilities with minimal supervision.

Tell employers what skills you have

Troubleshooting
Hardware
High Availability
Scripting
Unix
Administration
Information Technology
Tivoli Storage Manager
Operating Systems
Windows
System Administration
Performance Tuning
ITIL
Disaster Recovery
Solaris
Linux