Roles & Responsibilities

Job Description

The successful candidate will be part of a dynamic and fast paced environment that is responsible for digitalizing key business processes in Airline Operations – covering Cabin Crew, Pilots, Ops Control and Safety business units. The candidate will work on building and managing IT solutions across a spectrum of technologies – from mission critical systems to mobile apps - founded on an end-to-end process design, a data-driven, digital mindset and delivered using Agile Methodologies.

The successful candidate will join the Operations & Enterprise (Flight Management) department in SIA Information Technology Division. Key Responsibilities include:

• Engage business stakeholders to understand their requirements.
• Propose IT solutions that meet business objectives, digitalize key operational processes and drive digital ops.
• Build and manage IT solutions to transform airline operations in line with the Ops Digital Roadmap.
• Work with technology, business units and relevant functional managers to ensure that IT solutions are aligned to the digital Enterprise Architecture and IT Application roadmap.
• Manage the overall delivery of the product backlog based on Agile methodology. Track and improve product metrics and report to BU steering committees.
• Ensure prompt resolution of IT issues and minimize impact to airline operations.
• Monitor the technology roadmap for periodic upgrades and work with respective business users to implement changes required.
• Track and identify innovative applications and technologies for potential adoption by business.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Degree in Information Technology or related fields.
• Must be a Certified Scrum Master.
• Minimum 3 years of relevant experience with proven track record in IT project delivery and Vendor Management based on Agile methodologies.
• Proven problem-solving, communication and troubleshooting skills.
• Ability to work independently as well as collaboratively as part of a highly-skilled team.
• Prior experience in designing and / or building software products will be preferred.

Tell employers what skills you have

Troubleshooting
Ability To Work Independently
Scrum
Agile Methodologies
Information Technology
Vendor Management
Enterprise Architecture
software products
IT Solutions
Project Delivery