Roles & Responsibilities

COMPANY DESCRIPTION

Charitable Organisation

RESPONSIBILITIES

About the Job

Praisehaven Retreat Centre provides affordable accommodation and meeting facilities for functions, retreats and camps.   

The Administration Assistant is to support the Centre in ensuring the administration of the office and operations are running smoothly and efficiently, thereby ensuring guest and employee satisfaction, and contributing to maximising the financial performance of the Centre.

 

Key responsibilities

• Organise the administrative activities and facilitate the smooth running of the office and operations, e.g. maintaining the condition of the office; supplies of stationery and equipment, keeping proper records of transactions etc.
• Undertake day-to-day front desk operations and facility-related support tasks such as providing frontline service for guest registration, payment collection, update records, attend to guests’ requests, and check-outs.
• Handle booking requests by presenting available options and alternatives, help in making choices and optimise facilities bookings according to booking terms and reservation procedures. Follow-up on bookings enquiries to booking confirmations, update and use the Accommodation & Facilities Booking System to track Centre’s bookings.
• Process all stages of bookings from enquiries, reservations, check-ins, billings/collections, attending to requests, to check-outs, co-ordinating and working with Operations Team to ensure smooth customer service and satisfaction.
• Handle financial transactions processing according to standard procedures and ensure that financial transactions are recorded on time, accurately, and with proper documentation and required authorization.

QUALIFICATIONS

Min GCE A-level and above

 

Job Requirements

• Possess strong interpersonal skills and good communication skills
• Mature, meticulous, thorough, resourceful, organised and able to multi-task and work independently
• High level of flexibility and adaptability and a team player
• Sound knowledge of Microsoft 365 Office, digital & software applications
• Applicant needing work pass need not apply

OTHER INFORMATION

Working Hours

• 44 hours work per week.
• The work schedule is subject to flexi-time arrangement according to Centre’s external bookings

 

Work Location

The Salvation Army - Praisehaven Retreat Centre

500 Upper Bukit Timah Road, Singapore 678106

Please note that your application will be sent to and reviewed by the direct employer - The Salvation Army Singapore
Tell employers what skills you have

Budgets
Leadership
Microsoft Office
Microsoft Excel
Contract Management
Analysis
Procurement
Project Management
Contract Negotiation
Business Management