Roles & Responsibilities

Key Responsibilities

Network Administration

• Perform network administration in a heterogeneous environment (production, DR, test) comprising of network & security equipment, telecommunication links
• Perform hardening, upgrade and enhancement on IT infrastructure components

Incident & Problem Management

• Provide 2nd level network support and resolve incidents and problems in accordance to established Service Level Agreement (SLA)
• Perform problem diagnosis on incidents and propose & implement measures to prevent recurrence

Change & Release Management

• Schedule and release network system changes to production environment in accordance to the change management process / procedures

Qualification

• Degree in Information Technology or related discipline
• Preferably, attained CCNA, CCNP, CCSA, CCSE, PCNSA, PCNSE, NSE (up to level 4)
• At least 3 years hands-on experience in managing network and security equipment such as Routers, Switches, Firewalls, VPN, Load Balancer, DNS, NAC
• Experience/ industry certification for public cloud administration

Tell employers what skills you have

Switches
Change Management
Network Administration
CCNA
Release Management
CCNP
Administration
Information Technology
Service Level
Telecommunication
Problem Management
Hardening
Routers
VPN
DNS
Firewalls