Roles & Responsibilities

- Actively participate as a member of local office and regional SEA teams, working closely with other

Commercial and Business Unit Managers within South East Asia and other entities globally

- Attend to networking and direct customer enquiries

- Maintain and help develop existing/new customers with specific to freight forwarding business

- A highly motivated individual with the relevant skill sets, capable of establishing and developing

vendor relationships in South East Asia, including carriers, transporters/brokers and port operators

etc.

- Procurement of transport, warehousing and ocean freight rates locally and internationally for both

import and export cargo

- Preparation and submission of quotations and proposals- Maintain and help develop existing/new customers with specific to freight forwarding business

- Request rates from service providers and assist Business Development Manager for all proposals

compilation

- Establish and develop vendor relationships in South East Asia e.g. with transporters, barge brokers/

carriers, container shipping lines and freight forwarders

- Maintain high standard of service delivery at all times

- Outgoing personality to be able to communicate effectively with customers and build positive

relationships

- Address internal and external operational issues, liaise and coordinate with vendors (ports operators,

transporters etc.) and internal customers

- Attend monthly commercial activity reporting in the form of sales pipeline/enquiry register

- Prepare and submit customer onboarding documents to legal for review

- Work through service agreements for secured businesses with legal department

- Ensure compliance to the Group Policies and reinforce group culture, values and reputation

- Other duties as assigned by the superior

Requirements:

- Minimum a college diploma/degree from a recognized institute

- Minimum 3 years sales support or customer service experience in a Freight Forwarding company before

- Proficient in Microsoft Office

- Excellent commercial and entrepreneurial flair is critical to the success of this role

- Strong communications and interpersonal skills

- Good knowledge of the freight forwarding/shipping/logistics management industries specifically focused on:

- Local and Cross Border transport

- Airfreight and Oceanfreight

- Analytical in approach with capabilities of compiling shipment estimates

- Proven ability to work on cross-functional and multicultural teams

- Strong character, initiative, creative, innovative and analytical skills

- Meticulous, responsible, helpful and positive working attitude

- Ability to work well independently and as a team player

Office location most of the time: Paya Lebar Square

Selected candidate will be awarded with a competitive compensation package and a rewarding career. Please click "Apply" to submit your application with your full cv and include your current/last drawn salary, expected salary and your availability/notice period.

For any enquiries, please write to meisee(a)thameshr.com

We thank you for your interest in this application and regret that only short-listed candidates are notified.

Tell employers what skills you have

Vendor Relationships
Warehousing
Microsoft Office
Microsoft Excel
Analytical Skills
Work Well Independently
Interpersonal Skills
Freight Forwarding
Customer Relationship Management
Estimates
Procurement
Freight
Networking
Team Player
Business Development
Service Delivery
Customer Service Experience