Roles & Responsibilities

• Provide IT hardware service and support on printers for end users and corporate customers.
• Hardware troubleshooting and break-fix, installation, deployment setup, relocation and ad-hoc projects.
• Deployment scope - unboxing and carry printer for product installation services.
• Conduct basic product training and briefing to customer for the features and usage on the printers.
• Provide timely update to customers on service appointment, service status till closure
• Work closely with job dispatchers, team leads and supervisor to ensure all jobs are completed and timely.
• Timely escalation to supervisor on customers’ satisfaction issues and technical challenges.
• Gather customer sign off and submit forms for job completion.
• Other ad-hoc duties as assigned.

Job Requirements

• Minimum Nitec holder
• Welcome entry level - Training Provided
• Willing to travel Islandwide - based on customer locations
• Traveling expenses will be reimburse or / use of Company's grab card
• 5 days work (8.30am to 6pm)
• Salary range ($2400 - $3000)

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

Tell employers what skills you have

printer maintenance
Travel
Troubleshooting
IT Hardware Support
Hardware
Printers
IT hardware
Information Technology
MS Word
ability to travel
Printer Hardware