Roles & Responsibilities

Regional IT Specialist, Sales Solutions

Job Summary

• Work closely with Company’s IT systems team to execute projects, enhancement, and production support.
• Involved in the full life cycle of projects, starting from requirement gathering to providing support after project goes live.

Responsibilities

• Responsible for project schedule and deliverables.
• To support Front Office, Sales & Marketing teams' growing demand for digitalization and provide IT solutions to support revenue generation in the area of B2B & B2C.
• To work closely with stakeholders in driving the adoption, optimization, and iteration of the Salesforce/MSD (Microsoft Dynamics) platform, leveraging multiple integrations and technologies.
• Involved in the full life cycle of projects - support project teams for project implementation including requirement gathering, architecting, developing, testing, issue/risk management, change control, delivery, documentation, and post-implementation support.
• Providing regular progress reports and status to project team, managing risk and related queries.

Requirements

• At least 1-2 years of working experience in IT and project management.
• Good working and learning attitude.
• Have good communication skill, meticulous and organized.
• Able to work under tight deadlines.
• Good working knowledge of computer systems, security, network, and databases.
• Self-motivated and able to work independently.
• Proficient in project management tools, Excel, Word
• Able to prepare and interpret flowcharts, user story, use case or similar diagram.

Qualifications

• Minimum Diploma in Information Technology, Computer Technology or equivalent.

Tell employers what skills you have

Requirements Gathering
Analytical Skills
Solutioning
Interpersonal Skills
User Stories
System Integration
Problem Solving
Information Technology
Project Management
IT Solutions
User Acceptance Testing
Consulting
Business Process
Business Analyst
Java
Business Requirements