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Claim Admin x3 (Insurance MNC) | 6 Months | Raffles Place | Urgent!
- 2023-10-28
-
Singapore, Singapore
Claim Admin x3 (Insurance MNC) | 6 Months | Raffles Place | Urgent!
Job Description
Job Description:
- You are expected to achieve targets set which involves calling of policyholders on a daily basis to initiate recovery;
- Engage and communicate with our policyholders to gather information and assist them in claim submission to third party;
- Use sound communication skills to successfully persuade and convince policyholders to proceed with the claims recovery process;
- Demonstrate and ensure standard operating procedures are met when handling outbound and inbound calls with policyholders and financial consultants;
- Ensuring proper tracking and documentation of call activities and outcomes;
- Takes accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
- Highlights any potential concerns /risks and proactively shares best risk management practices.
Requirements:
- Diploma or Bachelor’s Degree, insurance qualifications or equivalent experience preferably 1 year of insurance claims recovery and/or claim operations experience or Admin background.
- Prior experience in customer service will be an added advantage;
- Good verbal and written communication skills;
- Team player as well as capable of individual performance;
- Excellent organizational and time management skills;
- Good interpersonal, analytical and negotiation abilities required;
- Knowledge of life insurance policy coverage, statutes, regulations and subrogation processing is a plus
Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.
We regret to inform that only shortlisted candidates will be notified.
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Tell employers what skills you have
Negotiation
Regulatory Compliance
Claims Recovery
Claims
Risk Management
Claim
Insurance Claims
Subrogation
Life Insurance
Accountability
Communication Skills
Team Player
Customer Service
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