Roles & Responsibilities

Position Type: Contract, deputed to Client | Work Location: Tampines or Central

Required Experience/Skills

• Assign the tickets to the respective teams following the SOP
• Provide technical assistance and support to end-users who are experiencing hardware, software, or network-related issues.
• Ensure smooth functioning of computer systems and addressing users' concerns promptly and effectively.
• Resolve IT-related problems, improving user experience, and maintaining a high level of customer satisfaction.

Lini

Recruitment Consultant

Email: lini@helius-tech.com

EA Personnel Registration Number: R22108463

Singapore Employment Agency Licence No: 11C3373

Tell employers what skills you have

Troubleshooting
Microsoft Office
IRAs
Technical Assistance
Hardware
Tax
Active Directory
Information Technology
Service Desk
Written Skills
Market Intelligence
Windows
Customer Service
Debugging
Customer Service Experience
Technical Support