Senior Principal Technical Services
- 2023-08-29
-
Singapore
Senior Principal Technical Services
职位详情
Technical Services Consultants provide technical support throughout a customer implementation. They have highly developed technical expertise and excellent troubleshooting skills for selected MA products.
KEY RESPONSIBILITIES
- Works with appropriate customer team members to implement interfaces/integrate with external systems
- Works with appropriate local and global MA personnel to develop and test interfaces between multiple Manhattan products
- Provide technical design solution for the product in client framework
- Proactively troubleshoots and resolves technical issues that arise during an implementation
- Provides onsite technical support as needed throughout the solution implementation project
- Participates in training, keeps up to date with latest technology trends, and mentors or supports training of trains new employees.
- Transitioning projects from services to customer support.
- Works with different stakeholders and 3rd party integrators
- Minimum of 50% travel required.
MINIMUM REQUIREMENTS
- 5-7 years of post-bachelor's experience in software related technical field
- 3-5 years of technical services experience delivering cloud-based enterprise software
- 3-5 years of experience in warehouse management software and omni-channel order management software highly considered
- Hands-on working experience of Object-Oriented Analysis, Design, and familiarity with standard J2EE Design Patterns
- Hands-on experience in CORE JAVA
- Hands-on working experience with Spring Boot and microservices
- Hands-on working experience on Google Cloud Platform.
- Hands-on experience in creating and invoking REST APIs
- Proficient in using tools like Postman or equivalent
- Practical knowledge and hands-on development experience on different databases especially Oracle and MySQL
- Proficient in writing/understanding PL/SQL objects like stored procedures, triggers
- Knowledge of UNIX
- Hands on experience with integration to different middleware like Mulesoft, SAG webmethods etc
- Hands on experience with Dev Ops tools, monitoring tools and performance tools.
- Understanding of available Identity providers in the market.
- Exposure to version control tool- GIT is preferable
- Bachelor's or foreign equivalent degree in Computer Science, Supply Chain Management, Engineering, Business or related field or related work experience
- Customer oriented, self-motivated and team player
- Strong written and verbal communication skills (English)
- Excellent time management and prioritising skills
- Strong problem-solving skills
- Quick learner with strong interest in learning new products and solutions
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Manhattan Associates Software Pte. Ltd.
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