ID admin for 1 yr plus extendable contract in SG-Apply ASAP
- 2023-10-18
-
Singapore, Singapore
ID admin for 1 yr plus extendable contract in SG-Apply ASAP
职位详情
General roles and responsibility required of this role:
Ø Create, delete, reset and suspend user's ID of operating system (eg. Windows, Linux, etc.) and application per approved change request.
Ø Comply with instituted workplace securities at customers' premises.
Ø Provide accurate and timely reporting daily
Ø Review and update ID admin documentations where required
Ø Participate in IT audit by providing information and documentation in a timely manner and achieve SAT audit rating.
Ø Perform level 1 support & troubleshooting for ID related problems.
Ø Perform tasks assigned by line manager and be always contactable.
Ø Issue pin mailers and answer phone/email enquiries from institution users.
Ø Perform labelling, ID revalidation and remediate all deviations in a timely manner.
Ø Perform Privilege Authorization Revalidation and remediate all deviations in a timely manner.
Ø Perform timely escalation to respective support team where necessary.
Essential skills and experience required:
Ø Diploma or Any equivalent, in any Technical discipline
Ø Minimum 2-5 years' experience in user support and helpdesk duties
Ø Strong problem solving and system troubleshooting skills
Ø Technically proficient in Microsoft Office
Tell employers what skills you have
Troubleshooting
Microsoft Office
technical skills
Problem Solving
Securities
Authorization
Windows Operating Systems
IT Audit
Windows
Audit
Linux
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