Roles & Responsibilities

• Call Centre Exp
• No Exp Are Welcome To Apply - Training Will Be Provided
• Office Hour / 5 Days Work Week (Able to work on Weekend)

Responsibilities

• Handle inbound and outbound calls
• Attend to customers' enquiries via hotline and emails
• Proper recording of conversation with customer in the call centre system
• Achieve individual and team KPIs
• Maintain a positive and helpful approach in interactions with all customers
• Any other ad-hoc duties as assigned

Requirements:

• Possess Call Centre experience
• No experience are welcome to apply and training will be provided
• Good communications and interpersonal skills
• Customer service oriented and a good team player
• Able to work independently with minimal supervision
• Able to work on weekends

Other Information:

• Working Hour: Office Hour / 5 Days Work Week including weekends (Will have some weekends off)
• Location: Town (Near to MRT)
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Tell employers what skills you have

Customer Service Oriented
Operation
call centre
Customer Experience
Ticketing
Customer Support
Interpersonal Skills
handle enquiries
retail operations
Customer Care
Administration
Answer calls
daily operation
Ticketing Systems
call center experience
Customer Escalation Management
Customer Satisfaction
Customer Service
Customer Relations
Customer Service Experience