IT Helpdesk Support Engineer | MHC MEDICAL NETWORK PTE. LTD.

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MHC MEDICAL NETWORK PTE. LTD.

IT Helpdesk Support Engineer

2023-08-25

Singapore, Singapore

IT Helpdesk Support Engineer

Butiran Pekerjaan

Roles & Responsibilities

Job Responsibilities:

Handles emails, phone calls and provide remote assistance on IT helpdesk's first level support
Basic experience with IT troubleshooting
Problems diagnostics via remote support tools
Response to requests via ticketing system via Jira

Job Requirements:

Minimum a Degree / Diploma in relevant Information Technology Fields required
At least 2 years relevant experience
Demonstrated knowledge of using Active Directory (Azure, Microsoft) and Microsoft 365
Ability to work independently and multi-task effectively
Flexible and willing to accept a change in priorities as necessary
Strong attention to details

Tell employers what skills you have

Troubleshooting
Azure
Hardware
Ability To Work Independently
Ticketing
Asset Tracking
Active Directory
Information Technology
JIRA
Service Desk
Attention to Details
Windows
Mobile Devices
Customer Service
Technical Support

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MHC MEDICAL NETWORK PTE. LTD.